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All in-store purchases are considered FIRM SALE. We do not offer a returns policy for books purchased in store. In-store customers can also take advantage of our novel trade-in service this service allows our customers to return novels purchased from the store for up to fifty percent of their purchase value, you are reminded that you may need to tender your receipt. If an incorrect item is delivered or the item not as described in our published description, you may contact us for a return authorisation number. However if we disagree with your interpretation of the description we will authorise the return, but you will not be refunded return shipping. Q. My book was damaged in transit may I return my purchase ? Q. My book has still not arrived, may I receive a refund? Q. I have received my book, but have decided that I no longer want it? |
